Terms Of Service

Effective Date: 02.03.2026

Welcome to Go To Guy Home Services LLC. These Terms of Service (“Terms”, “Terms of Service”, or “Agreement”) govern your access to and use of the website located at www.gotoguyatl.com (the “Website”) and all related services, features, content, and applications offered by Go To Guy Home Services LLC (“Company”, “we”, “us”, or “our”), including but not limited to deck construction, fence installation, porch building, pergola construction, and other outdoor living services (collectively, the “Services”).

Please read these Terms carefully before using our Website or Services. By accessing or using the Website or Services, you agree to be bound by these Terms and our Privacy Policy (https://www.gotoguyatl.com/privacy-policy), which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Website or Services.

1. Acceptance of Terms

By accessing, browsing, or using the Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are using the Website or Services on behalf of a business, organization, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case “you” and “your” will refer to that entity.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website or Services after any such changes constitutes your acceptance of the new Terms. It is your responsibility to review these Terms periodically for updates or changes.

2. Eligibility

You must be at least 18 years of age to use the Website or Services. By using the Website or Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are under 18 years of age, you may not use the Website or Services under any circumstances.

The Services are intended for use by residents of the United States, specifically those located within our service areas in the Metro Atlanta, Georgia region. By using the Website or Services, you represent and warrant that you are located in a jurisdiction where the use of the Website and Services is permitted by law.

3. Description of Services

Go To Guy Home Services LLC is a professional deck, fence, and outdoor living contractor serving the Metro Atlanta, Georgia area. Our Services include, but are not limited to:

Custom deck design and installation
Deck repair and renovation
Composite, PVC, and wood decking
Deck railing and lighting installation
Fence installation and repair
Privacy fences and pool fences
Porch construction
Screened-in porch installation
Arbor and pergola construction
Outdoor living space design and construction
Underdeck systems
Deck skirting

The specific scope, pricing, timeline, and terms of any construction or installation project will be detailed in a separate written contract or proposal provided to you before work begins. These Terms govern your use of the Website and general engagement with our Services, while individual project contracts will govern the specific terms of your construction project.

4. Use of the Website

4.1 Permitted Use

You may use the Website for lawful purposes only and in accordance with these Terms. You agree to use the Website only for its intended purposes, which include:

Browsing information about our Services
Requesting quotes or estimates for projects
Contacting us with inquiries
Scheduling consultations or appointments
Viewing our portfolio and project gallery
Reading blog posts and educational content
Accessing your account (if applicable)

4.2 Prohibited Conduct

You agree not to:

Use the Website in any way that violates any applicable federal, state, local, or international law or regulation
Use the Website for any fraudulent or unlawful purpose
Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Website
Use any robot, spider, scraper, or other automated means to access the Website for any purpose without our express written permission
Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful
Interfere with or disrupt the integrity or performance of the Website or the data contained therein
Attempt to probe, scan, or test the vulnerability of the Website or any related system or network
Impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity
Harvest or collect email addresses or other contact information of other users from the Website
Use the Website to send unsolicited communications, promotions, advertisements, or spam
Engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Website
Use the Website in any manner that could disable, overburden, damage, or impair the Website
Copy, modify, distribute, sell, or lease any part of the Website or its content
Reverse engineer or attempt to extract the source code of the Website

5. User Accounts

5.1 Account Creation

Certain features of the Website may require you to create an account. When you create an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information to keep it accurate, current, and complete
Maintain the security of your account by protecting your password and restricting access to your account
Promptly notify us if you discover or suspect any security breaches related to your account
Accept responsibility for all activities that occur under your account

5.2 Account Security

You are responsible for safeguarding the password that you use to access the Website and for any activities or actions under your password. We encourage you to use a strong password (a combination of upper and lower case letters, numbers, and symbols) for your account. You must not share your password with any third party. We will not be liable for any loss or damage arising from your failure to comply with this section.

5.3 Account Termination

We reserve the right to suspend or terminate your account and refuse any and all current or future use of the Website if we suspect that you have violated these Terms or engaged in any fraudulent, abusive, or illegal activity.

6. Quotes, Estimates, and Proposals

6.1 Nature of Quotes and Estimates

Any quotes, estimates, or proposals provided through the Website or by our representatives are for informational purposes only and do not constitute a binding contract. All quotes and estimates are subject to change based on site conditions, material availability, design changes, permit requirements, and other factors that may be discovered upon further inspection or during the course of a project.

6.2 Validity Period

Unless otherwise specified in writing, all quotes and estimates are valid for a period of thirty (30) days from the date of issuance. After this period, we reserve the right to revise the quote or estimate to reflect any changes in material costs, labor rates, or other factors.

6.3 Binding Contracts

A binding contract for Services will only be formed upon the execution of a written contract or proposal signed by both parties. The specific terms, conditions, pricing, payment schedule, timeline, and scope of work will be detailed in that written contract, which will govern the relationship between you and the Company with respect to that particular project.

7. Payment Terms

7.1 General Payment Terms

Payment terms for individual projects will be specified in the written contract for that project. Generally, our payment terms include:

A deposit due upon signing the contract
Progress payments at specified milestones
Final payment due upon completion of the project

7.2 Payment Methods

We accept various forms of payment, including credit cards, debit cards, checks, and bank transfers. Payment processing is handled by third-party payment processors, including Stripe. By providing payment information, you agree to the terms and conditions of our payment processors.

7.3 Financing Options

We may offer financing options through third-party financing providers. Any financing arrangement is subject to the terms and conditions of the financing provider and is separate from these Terms. We make no representations or warranties regarding the availability, terms, or approval of any financing.

7.4 Late Payments

Late payments may be subject to interest charges and/or late fees as specified in your project contract. We reserve the right to suspend work on any project if payments are not made in accordance with the agreed-upon payment schedule.

8. Project Contracts and Construction Services

8.1 Separate Contracts

The construction, installation, repair, or renovation of any deck, fence, porch, pergola, or other outdoor structure will be governed by a separate written contract between you and the Company. These Terms do not replace or supersede the terms of any such project contract.

8.2 Permits and Approvals

Many construction projects require permits from local authorities and/or approval from homeowners associations (HOAs). Unless otherwise specified in your project contract:

We will assist in obtaining necessary permits for your project
Permit fees are typically included in the project cost but may be billed separately
You are responsible for obtaining any necessary HOA approvals
You are responsible for ensuring that your project complies with any HOA covenants, conditions, and restrictions (CC&Rs)
Delays in obtaining permits or approvals may affect the project timeline

8.3 Site Access and Conditions

By engaging our Services, you agree to:

Provide us with reasonable access to the project site during normal working hours
Ensure that the project site is reasonably accessible and safe for our workers and equipment
Disclose any known hazards, underground utilities, or other conditions that may affect the project
Remove or secure any personal property, landscaping, or other items that may be affected by the construction

8.4 Changes and Change Orders

Any changes to the scope of work after the contract is signed must be documented in a written change order signed by both parties. Change orders may affect the project cost and timeline. We are not responsible for any delays or additional costs resulting from changes requested by you.

8.5 Warranties

Specific warranties for construction projects will be detailed in your project contract. Generally, we provide:

A workmanship warranty covering defects in our labor
Manufacturer warranties on materials (as provided by the manufacturer)

Warranty terms, duration, and exclusions will be specified in your project contract. Warranties do not cover damage resulting from normal wear and tear, improper maintenance, misuse, acts of nature, or modifications made by others.

9. Intellectual Property

9.1 Company Intellectual Property

The Website and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, audio, photographs, graphics, design, selection, and arrangement thereof, are owned by the Company, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

Our name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without our prior written permission.

9.2 Limited License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for your personal, non-commercial use. This license does not include:

Any resale or commercial use of the Website or its contents
Any collection and use of any product listings, descriptions, or prices
Any derivative use of the Website or its contents
Any downloading or copying of account information for the benefit of another party
Any use of data mining, robots, or similar data gathering and extraction tools

9.3 User Content

If you submit, upload, or post any content to the Website, including but not limited to photos, reviews, comments, or feedback (“User Content”), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that you own or control all rights to the User Content you post, that the User Content is accurate, and that use of the User Content does not violate these Terms or any applicable law and will not cause injury to any person or entity.

10. Third-Party Links and Services

The Website may contain links to third-party websites, services, or resources that are not owned or controlled by the Company. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

11. Disclaimer of Warranties

THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES GUARANTEED.

SMS/Text Messaging Communications

SMS Opt-In and Consent. By providing your mobile phone number and opting in to receive SMS/text messages from Go To Guy Home Services LLC, you expressly consent to receive recurring automated marketing and informational text messages from us at the mobile number you provided. These messages may include appointment reminders, service updates, promotional offers, project status notifications, and other communications related to our deck, fence, and outdoor living services. Your consent to receive SMS messages is not a condition of purchasing any goods or services from us. You may opt in to receive text messages by: (i) submitting a form on our Website with your phone number and checking the SMS consent box; (ii) texting a designated keyword to our short code or phone number; (iii) verbally consenting during a phone call with our representatives; or (iv) providing written consent on a service agreement or estimate form.

Mobile Information Sharing Statement. We do not sell, rent, lease, or share your mobile phone number or any personal information collected through our SMS program with third parties for their own marketing purposes. Your mobile information will only be shared with third-party service providers who assist us in delivering text messages (such as SMS platform providers) and who are contractually obligated to keep your information confidential and use it solely for the purpose of providing services to us. We will not share your opt-in consent or mobile phone number with any third parties for their own promotional purposes.

SMS Opt-Out Instructions. You may opt out of receiving SMS/text messages from Go To Guy Home Services LLC at any time. To stop receiving text messages, you can: (i) reply “STOP”, “UNSUBSCRIBE”, “CANCEL”, “END”, or “QUIT” to any text message you receive from us; (ii) contact us by email at kelly@gotoguyatl.com with your request to be removed from our SMS list; (iii) call us at (470) 594-4100 and request to be removed; or (iv) submit a written request to our mailing address listed below. Upon receiving your opt-out request, we will confirm your removal from our SMS list with a final confirmation message. Please allow up to 48 hours for your opt-out request to be fully processed. Opting out of SMS communications will not affect your ability to receive other communications from us, such as emails, and will not affect any services you have requested or purchased from us.Message Frequency and Data Rates. Message frequency varies based on your interactions with us and may include responses to your inquiries, appointment confirmations, service reminders, and promotional messages. Typically, you may receive between 2-10 messages per month, though frequency may increase during active projects or promotional periods. Message and data rates may apply. Standard messaging and data charges from your mobile carrier will apply to all text messages sent and received. These charges will appear on your mobile phone bill or be deducted from your prepaid balance. Please contact your mobile carrier for details about your specific text messaging plan and any applicable charges. Go To Guy Home Services LLC is not responsible for any fees charged by your mobile carrier.

Carrier Liability Disclaimer. Go To Guy Home Services LLC and mobile carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, U.S. Cellular, and all other carriers) are not liable for any delays, failures to deliver, or errors in the content of any SMS/text messages sent as part of our messaging program. Delivery of text messages is subject to effective transmission by your mobile carrier and network availability. Carriers are not responsible for delayed or undelivered messages. We make no guarantee that text messages will be delivered to you or that messages will be delivered in a timely manner. Neither Go To Guy Home Services LLC nor any mobile carrier shall be liable for any damages arising from or related to the SMS messaging program, including but not limited to direct, indirect, incidental, special, consequential, or punitive damages.

Supported Carriers. Our SMS program is designed to work with most major U.S. mobile carriers. However, not all mobile carriers may support all services, and our messages may not be deliverable to all carriers. If you have questions about whether your carrier supports our SMS program, please contact us.

Age Restriction. Our SMS messaging program and Services are intended solely for individuals who are 18 years of age or older. By opting in to receive SMS messages and using our Services, you represent and warrant that you are at least 18 years of age. If you are under 18 years of age, you are not permitted to opt in to our SMS program or provide your mobile phone number to us for marketing purposes. We do not knowingly collect mobile phone numbers or send marketing text messages to individuals under 18 years of age. If we become aware that we have inadvertently collected a mobile phone number from someone under 18, we will promptly delete that information from our records.